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Speaking last night (4 January), the Prime Minister said the lockdown measures will be similar to those in the first Covid-19 lockdown in March last year, with people now ordered to stay at home and only leave for permitted reasons.

As such, non-essential retail, restaurants and indoor entertainment venues must close from today, while all schools, colleges and nurseries must also close their doors and again switch to remote learning.

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The lockdown will also see gyms, indoor and outdoor sports facilities close, but elite sports will be permitted to continue, having been halted during the first lockdown last year.

However, after fans were permitted to attend sports events in limited numbers in tiers 1 and 2 towards the end of last year, this will now be halted for the duration of the new lockdown.

The Prime Minister did not set an exact date as to when these restrictions will remain in place, but he did say it was the government’s intention to review the measures in mid-February, potentially during the school half-term week of 15-19 February.

Similar lockdown rules have also been introduced in Scotland until the end of January, while Northern Ireland and Wales already have in place lockdown restrictions.

Casinos, betting shops and bingo halls have faced major operational challenges in the past nine months since the first Covid-19 lockdown was announced in March 2020.

Initial lockdown measures were in place from 23 March to the start of June, with betting shops reopening on 15 June, followed by bingo halls from 4 July and then casinos in mid-August.

However, the land-based gambling sector was hit by further disruption upon the introduction of the tiered system in the autumn, with venues located in tier 3, and later tier 4, being forced to close.

This came despite pressure from the Betting and Gaming Council for venues to remain open in tier 3, with the industry group having set out the steps that these facilities had taken to ensure the safety of players and staff.

The second national lockdown in November also meant all gambling venues had to close between 5 November and 2 December.

However, after the period of lockdown expired, some areas remained in tier 3 and, as such, gambling venues had to remained closed throughout the festive season.

Victorian gaming venues need to meet a number of legislative and responsible gambling requirements. These pages contain important information for Victorian gaming venues and point you in the right direction for further information.

Responsible Service of Gaming – training

On 1 January 2017, new Responsible Service of Gaming (RSG) training was introduced for Victorian gaming venue staff.

The training equips gaming venue staff with the knowledge and skills they need to ensure that gaming is provided responsibly.

As part of the training requirements, two modules will need to be completed by gaming venue staff. Module 1 is an online course hosted by the State and module 2 is delivered face-to-face to staff in gaming venues.

Module 1 must be completed within one month of commencing work in a gaming venue and module 2 must be completed within six months of commencing work in a gaming venue.

New RSG refresher training commenced in September 2020. This training consists of two modules: module 3 is an online course and module 4 is delivered face-to-face.

You can access both module 1 and module 3 training from the Responsible Service of Gaming Training website.

Further information is available from the Department of Justice and Community Safety.

The Foundation's Venue Support Program will deliver the face-to-face training modules within gaming venues with provision made for video-conferencing given COVID-19 restrictions.

For further information about face-to-face training or to confirm the details of the venue support worker allocated to your gaming venue, please contact the Foundation on (03) 9452 2656 or email Brett Hetherington.

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The Foundation will also run face-to-face responsible service of gaming training sessions. See session dates and times.

Ordering brochures through the Victorian Responsible Gambling Foundation

The Foundation provides several free brochures to gaming venues to promote Gambler's Help services and raise awareness of the risks associated with gambling. Though not compulsory, we encourage venues to display the brochures at point of sale and other visible locations within or near gaming areas.

Convenience advertising

The Foundation provides new signs for gaming venue bathrooms across the state through convenience advertising to coincide with new awareness campaigns. This usually includes A4 posters on the back of toilet doors and near hand washing facilities along with takeaway cards.

For enquiries and further information, please contact:

Venue

Convenience Advertising
Venue Relations Manager
Phone: (03) 9486 0233
Fax: (03) 9486 0525

Venue best practice guide

The Venue Best Practice Guide features examples of innovation and best practice currently being used in some gambling venues to meet the requirements of their Responsible Gambling Code of Conduct.

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These practices demonstrate to customers a true commitment to creating a safer gambling environment.

Venues can use the guide to benchmark their own practices and identify areas for improvement.

Download the Venue best practice guide

Self-exclusion programs

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A self-exclusion program is a service offered by the gaming industry to people who wish to exclude themselves from gaming rooms in clubs and hotels around Victoria.

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Victorian Commission for Gambling Liquor Regulation

The Victorian Commission for Gambling and Liquor Regulation (VCGLR) is the independent statutory authority that administers Victoria's gambling and liquor laws.

Victorian Responsible Gambling Foundation

The Foundation helps venues with the Venue Support Program and providing a range of recommended brochures (see above under 'Order brochures from the Foundation'). We produce a range of printed materials (brochures, cards and more) about responsible and problem gambling which are not compulsory but can be ordered to display at your venue.

For further information about Gambler's Help promotional material, please contact:

Victorian Responsible Gambling Foundation
Phone: (03) 9452 2600
Email: contact@responsiblegambling.vic.gov.au

Legislative requirements

Gaming venues are covered by a large number of legislative and regulatory requirements.

Further information on legislative and regulatory arrangements in Victoria, including a listing of key legislation relating to how gambling is conducted in the state, is available within our resources pages.

The Victorian Commission of Gambling and Liquor Regulation is responsible for administering legislation and regulations in Victoria.